Volunteers in Medicine of Monroe County
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About Us



The Problem:  Access to Healthcare
If you look around, it is not difficult to find the medically underserved—they live in every city, town and village in America.

While healthcare reform offers wonderful opportunities for legal citizens, there are still far too many people falling through the cracks and ending up without medical care. The relevant question is no longer:  Do you have health insurance, but are you able and equipped to access care?

In the absence of a national and state health policy that includes health care for everyone, concerned citizens need to find other ways to provide the medically underserved with the services they need.

The Solution: Federally Qualified Health Center

Even with healthcare reform, Volunteers in Medicine continues to provide the life-saving services for which we are well known – primary care, acute walk-in, specialty services, medications, education and prevention – to a number of medically underserved populations either ineligible for federal insurance or "kicked off" of their insurance. At the same time, we are concerned about the many people that are now insured but don’t know how to find a doctor, or have been assigned Healthy IN Plan doctors in another town and don’t know how to change the assignment, or who are already being suspended from HIP for various reasons. We are concerned about people experiencing homelessness who bury their medications in the woods to prevent them from being stolen; some of whom struggle with substance abuse or mental illness, and for whom navigating the insurance system is overwhelming.

VIM is in the unique position of providing safety-net services that bridge the gap until people are successfully settled into a new medical home. Beyond our excellent medical services, VIM assists individuals with insurance enrollments, understanding communications from the state HIP office, scheduling initial visits with primary care physicians, and transferring records. However, it has become clear that for many people this isn’t enough to create a successful transition to a new medical home.

The populations of patients served by VIM, people living in poverty, lacking resources of all kinds, are typically facing other critical challenges in their lives besides their immediate healthcare needs – lack of food; unemployment; inability to pay for gas and electricity; homelessness or sub-standard housing.  Not surprisingly, these challenges significantly affect their health.


While health insurance may expand options for medical services and the management of disease, it does not change any of the social/economic issues that profoundly affect a person’s health. VIM understands the culture of poverty and the social-economic challenges that impinge on health.   VIM has placed a nurse practitioner on a regularly scheduled basis at the Shalom Community Center serving people experiencing homelessness, and Crawford Apartments, where, even if people have insurance, they have not yet attained consistent access to healthcare. VIM is a critical partner for integrating system navigation, case management, social work, and coordination of services into the healthcare delivery system.  Our mission hasn’t changed; our scope of service, however, is expanding.

Access to healthcare is a fundamental building block for all facets of life. VIM remains the only comprehensive health care clinic offering free medical services to low‐income medically underserved residents of Monroe and Owen counties. While healthcare reform offers wonderful opportunities for citizens, there are still far too many people falling through the cracks. VIM continues to fill an essential gap in the community’s continuum of medical services for people living in poverty who need healthcare support.


About HealthNet


HealthNet is a not-for-profit 501(c) (3) corporation providing primary care health services to the medically underserved.

Since 1968, HealthNet has improved the health status of Indianapolis’ inner-city neighborhoods by making quality health services accessible to everyone. From its beginnings in a converted bank building staffed by one physician, HealthNet has grown to a citywide organization with 19 locations and 630 employees.  It is Indiana’s largest Federally Qualified Health Center (FQHC).

Through its network of 9 community-based, comprehensive primary care health centers, 4 dental clinics, one OB/GYN care center, a pediatric/adolescent care center, 7 school-based clinics, and support services, HealthNet annually provides affordable health care to more than 60,956 individuals – most of whom live at or below the federal poverty level. In 2017, the centers accounted for over 272,645 patient visits.

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